Frequently asked questions
Setting up your practice is a daunting task. Here are straight answers to the questions it raises.
Practice setup
Your questions, answered
What is Docotello?
Docotello is our Digital Clinic Notes and Electronic Health Record (EHR) system. Built specifically for medical professionals, Docotello is intuitive and configurable to your workflow, allowing you to seamlessly replace pen and paper on any web-enabled device.
Key features:
- Real-time note-taking and picture uploads
- Full medical timelines and advanced search capabilities
- Integrated ICD-10 and NAPPI codes
- Customised digital scripts
Please let us know if you would like to schedule a demo.
Book a Docotello DemoWhat does it cost?
We follow a consultative process to determine your specific requirements and will provide a detailed cost breakdown for your review before moving forward.
Can I use my own suppliers?
While we can work with your preferred suppliers, we have negotiated competitive rates and support with our trusted partners and encourage using them where possible.
Do I need to source staff?
Yes. Finding the right fit for your practice is essential, so we leave staffing to your discretion.
Is there continued support?
All our packages offer monthly support for your practice. Simply email us your request, and our national support network will assist you with everything from core system support to smaller administrative needs, like ordering new business cards.
What if I have a custom request?
Let us know your requirements, and we will source and manage everything for you to ensure you get the best value possible.
Still wondering?
Ask us anything about setting up your practice
Chat to us on WhatsApp, call 083 407 0770 or simply email us your request.